HOW TO BUY
To buy from joseluisjoyerias.com, please follow these steps:
1. Choose a category from the main menu. Clicking on any of them will display the complete list of products corresponding to that category.
In addition, if you click on each main category, a submenu will be displayed showing products grouped by type to facilitate navigation. If you are viewing the website from a mobile device, the navigation menu remains the same.
2. When you access a category, the entire catalog of available items within that category will be displayed. Here you can sort the items by new arrivals, lowest price, highest price , and bestsellers . You can apply filters for price, metal , and stones and gems to refine your search; in the Watches section, you'll also find filters for recipient and brand ; in the Gifts section, you can also filter by jewelry type ; and in New Arrivals and Bestsellers, you'll also find the category filter.
By clicking on an item's image, you can access its product page, where you will find the following information: reference, price, available sizes, similar products, and availability in a store. In Details, you can view the item's description and access a guide to jewelry care, exchanges and returns, shipping and deliveries, and warranties.
3. To purchase an item, simply click the ADD TO CART button on the item's card or product page. You can then choose to proceed to checkout or continue shopping. Remember to select the correct size for rings before adding the item to your cart. You can view your cart at any time by clicking the CART ICON in the top menu.
4. To process your order, remember to log in to your account. You can also complete the process even if you're not registered on the website (you can register directly by clicking here ). Simply go to your shopping cart and click on CHECKOUT.
- You will be able to see a summary of your cart and also apply discounts (if you have any).
- Log in to continue with your purchase, or select the guest checkout option.
- Enter the required personal data. Fields marked with an asterisk are mandatory to complete the purchase. You can choose between home delivery or in-store pickup for your purchase.
- If your order is a gift, you can indicate the address you want to send it to (either home or store). Don't forget to check the Is this package a gift? box. Additionally, with this option, you can include a personalized message with your order.
- If necessary, you can request an invoice for your purchase. You can also request the invoice later through your account, in the My Orders section.
5. After making the payment, a summary with the purchase information will be displayed. You will also receive an email with your order confirmation.
FAVORITE PRODUCTS
The ADD TO FAVORITES (♡) button, located on product cards and product pages, will allow you to save items that are of interest to you. This way, you can access them quickly and easily whenever you want, through the heart-shaped icon in the top menu.
If the icon is shown in black, it indicates that you have favorite products. To view them, click on the heart icon (♡).
PRODUCTS THAT ALLOW ENGRAVING
To select this option, you must first be registered on the website and log in with your account. Some of our items offer the possibility of being engraved (optional). For items that allow engraving, you must click on "Add engraving" and the space enabled for inserting the engraving will be displayed. Enter the text to be engraved, taking into account the character limit indicated (some products may allow more than one text), and select the font type. Then, click ADD TO CART. The item will be added to the cart with the chosen text.